heidisee User Privacy Agreement

This agreement is formulated by HeidiSee Technology Services Limited (hereinafter referred to as "we" or "heidisee") to explain how we collect, use, store, share, and protect your personal information during your use of the heidisee mobile application (APP) and related services. We highly value user privacy and commit to processing your personal information in accordance with laws and regulations.

Please read and fully understand this Privacy Agreement before using heidisee services. By clicking "Agree" or completing the registration process, you acknowledge and consent to all contents of this agreement and voluntarily accept its binding. If you do not agree, please do not register or use the services.

1. How We Collect and Use Your Information

To provide you with higher-quality, personalized services, we collect relevant information in the following scenarios:

(1) Information You Actively Provide

Registration and Login Information:

• When you register an account using your phone number, we collect your phone number and verify your identity via SMS code;
• When you log in via WeChat, we obtain information you authorize to share on the WeChat platform, including: avatar, nickname, region, and gender;
• When using the "One-Click Phone Number Login" feature, we obtain your device number and carrier information through the telecom operator (China Mobile, China Unicom, China Telecom).

Account Setting Information:

You may fill in username, password, security questions, etc., for account management and password recovery.

(2) Information We Automatically Collect During Service Use

① Device Information

To ensure service stability and security, we may collect the following device-related data (depending on your granted permissions):

⚠️ Note: Refusing to grant related permissions will only affect corresponding feature usage (e.g., push notifications) and will not affect basic services.

② Log and Behavior Information

• Your login time, visited pages, search keywords, browsing history, click paths, operation logs;
• Behavior trajectories using features (e.g., comments, likes, shares, favorites);
• APP crash logs (for bug fixing and performance optimization).

③ Location Information

If you enable location permissions, we may obtain your GPS coordinates, Wi-Fi access points, and base station information to provide localized recommendations, activity displays, etc.;
You can disable location permissions via system settings at any time to stop information collection.

④ Contacts Permission

Some features (e.g., inviting friends) require reading/writing contacts, only for local contact matching;
We do not upload or store your contacts;
You can disable this permission anytime in "Settings".

⑤ Storage Permission

Used for uploading images, videos, or file editing features;
Only access files you actively select and do not scan or read other private files;
Permission can be disabled at any time.

⑥ Biometric Information (Fingerprint/Face)

If you enable fingerprint/face login or payment verification, the system will use the device's local secure module for comparison;
Biometric data is encrypted and stored locally by the OS; we do not obtain or store it.

(3) Information from Third Parties

Under lawful and compliant circumstances, we may obtain information from the following channels:

• Public information provided by third-party social platforms (e.g., WeChat);
• Phone number verification results from telecom operators (for one-click login);
• Attribution data from advertising monitoring platforms (for performance evaluation);
• De-identified statistical data shared by partners (for market analysis).

(4) Non-Personal Information

We also collect aggregated data that cannot individually identify a person, such as:

• Anonymous device statistics (daily active users, page dwell time, feature usage frequency);
• Application performance metrics (request success rate, loading speed, error rate);

✅ Important Note: If non-personal information is combined with personal information, it will be treated as personal information during the combination period.

2. How We Use Your Information

We only use your personal information for the following purposes:

• Provide account registration, identity verification, login, customer service, and other basic functions;
• Push personalized content, promotional activities, and membership notifications to you;
• Enable core services such as message push, instant messaging, file upload and download;
• Optimize product experience, conduct data analysis, and carry out user research;
• Prevent fraud, spam, malicious behavior, and ensure platform security;
• Fulfill obligations required by laws and regulations (e.g., anti-money laundering, real-name requirements);
• Other purposes explicitly authorized by you.

3. User Rights Management

You have the right to exercise the following rights regarding your personal information, which can be done through APP settings or customer service:

Right Type	How to Exercise
Right to Access	View account information in "My - Settings - Privacy Center"
Right to Rectification	Modify personal data, delivery address, etc.
Right to Deletion	Delete comments, favorites, browsing history, etc.
Right to Account Cancellation	Submit application via "My - Settings - Cancel Account"
Right to Withdraw Consent	Revoke permissions or log out
Right to Obtain a Copy	Contact customer service to request export of structured data

🔐 Account Cancellation Process:

4. Sharing and Disclosure of Personal Information

We do not sell or rent your personal information to unrelated third parties, but may share under the following circumstances:

• Sharing with Partners — To provide logistics, payment, technical operations, advertising, and other services, necessary information is shared with third-party service providers who sign confidentiality agreements and bear equivalent protection responsibilities
• Joint Marketing Activities — If you participate in joint promotions, relevant information may be shared with partner brands, and you have the right to opt-out
• Legal Requirements — Providing information as required by judicial or administrative authorities
• Public Interest — To prevent major threats to others' personal property or national security
• Corporate Changes — In case of merger, acquisition, or asset transfer, we will notify you and ensure continued protection of information
• With Your Authorization — Only shared with your explicit consent

5. Use of Cookies and Similar Technologies

We use cookie-like technologies in the APP (e.g., local storage, device identifiers) to achieve the following functions:

• Remember login status to avoid repeated verification;
• Track user behavior to optimize service experience;
• Provide personalized recommendations and advertising.

You can manage permissions via device system settings, but turning them off may limit certain features.

6. Information Security Measures

We adopt the following technical and administrative measures to protect your information:

• Data transmission via HTTPS encryption;
• Sensitive information (e.g., passwords) encrypted storage;
• Strict access control and log auditing;
• Regular security testing and vulnerability fixes;
• Employee confidentiality agreements and data security training.

Nevertheless, internet transmission has inherent risks and we cannot guarantee absolute security. In case of data breaches, we will notify you and report to regulatory authorities in accordance with law.

7. Protection of Minors

This product is mainly intended for adults. We do not actively collect personal information of children under 14 years old.

If you are a guardian of a minor, please guide them to use this service cautiously. If we mistakenly collect a child's information, please contact us immediately to delete it.

8. Updates to This Agreement

We reserve the right to update this agreement according to changes in laws or business needs. Updated content will be announced in the APP 7 days in advance and notified via pop-ups, etc.

Continuing to use the services constitutes acceptance of the updates; if you do not agree, please stop using the services and cancel your account.

9. How to Contact Us

If you have any questions, complaints, or wish to exercise your rights regarding this agreement, please contact us through the following ways:

10. Others

• This agreement together with the "heidisee User Service Agreement" constitutes the complete agreement between you and us;
• If any provision is deemed invalid, it does not affect the validity of the remaining provisions;

Thank you for choosing heidisee! We will continue to strive to provide you with a safe, reliable, and attentive service experience.